Last updated: December 31, 2025
These Terms and Conditions (“Terms”) govern your access to and use of the website https://astramd.com/ (the “Website”) and the services provided by Astra MD Inc. (“Company,” “we,” “us,” or “our”).
By accessing or using our Website or Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.
1. DEFINITIONS
- “Services” means medical billing, revenue cycle management, credentialing, consulting, and related services offered by Astra MD Inc.
- “User,” “you,” or “your” refers to any individual or entity accessing the Website or Services.
- “Content” includes text, graphics, logos, documents, and materials on the Website.
2. ELIGIBILITY
You must be at least 18 years old to use this Website and Services. By using our Services, you represent that you meet this requirement and have legal authority to enter into this agreement.
3. USE OF WEBSITE
You agree to use the Website only for lawful purposes and in compliance with all applicable laws and regulations.
You agree NOT to:
- Use the Website for fraudulent or unlawful purposes
- Attempt unauthorized access to systems or data
- Disrupt or interfere with Website security or functionality
- Copy, scrape, or misuse Website content without permission
4. SERVICES DISCLAIMER
Information provided on this Website is for general informational purposes only and does not constitute legal, medical, financial, or billing advice.
Actual services are provided only under a separate written agreement between Astra MD Inc. and the client.
5. CLIENT RESPONSIBILITIES
Clients agree to:
- Provide accurate, complete, and lawful information
- Maintain compliance with applicable healthcare laws (including HIPAA)
- Review billing reports and communications in a timely manner
- Remain responsible for final financial, coding, and clinical decisions
6. PAYMENT TERMS
All fees, payment schedules, and refund terms are governed by separate service agreements or invoices. Failure to pay may result in service suspension or termination.
7. INTELLECTUAL PROPERTY
All Website content, branding, trademarks, and materials are owned by or licensed to Astra MD Inc.
You may not reproduce, distribute, modify, or exploit any content without written consent.
8. CONFIDENTIALITY & DATA PROTECTION
We process personal information in accordance with our Privacy Policy.
Clients are responsible for ensuring they have legal authority to share any patient or business data with us. We implement reasonable safeguards but do not guarantee absolute security.
9. THIRD-PARTY LINKS
Our Website may contain links to third-party websites. We are not responsible for their content, privacy practices, or terms.
Accessing third-party sites is at your own risk.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Astra MD Inc. shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or data
- Errors resulting from client-provided information
Our total liability shall not exceed the amount paid to us for Services in the preceding six (6) months.
11. INDEMNIFICATION
You agree to indemnify and hold harmless Astra MD Inc. from any claims, damages, or liabilities arising from:
- Your misuse of the Website or Services
- Violation of these Terms
- Violation of applicable laws or third-party rights
12. TERMINATION
We reserve the right to suspend or terminate access to the Website or Services at our discretion, without notice, for violations of these Terms or applicable law.
13. MODIFICATIONS TO TERMS
We may update these Terms at any time. Changes will be effective upon posting on the Website. Continued use constitutes acceptance of updated Terms.
14. GOVERNING LAW
These Terms are governed by the laws of the United States and the State of California, without regard to conflict of law principles.
15. DISPUTE RESOLUTION
Any disputes shall be resolved through binding arbitration or courts located in California, unless otherwise required by law.
16. CONTACT INFORMATION
If you have questions regarding these Terms, contact us at:
Astra MD Inc.
Fremont, CA, United States
📧 support@astramd.com
📞 (510) 315-3759