Privacy Policy

Privacy Policy
Effective Date: 5/01/2025
Last Updated: 5/01/2025

AstraMD LLC a company incorporated in the State of Delaware (“AstraMD”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website https://www.astramd.com, engage with our services, or interact with us via telephone, SMS, email, or other communication channels.

1. Information We Collect

We may collect the following types of personal and usage information:

• Contact  Information: Full name, phone number, email address, and mailing      address.
• Communication Preferences: SMS consent, opt-in/opt-out status, email subscriptions.
• Marketing Interaction Data: Call logs, SMS messages (for compliance purposes),  and user responses.
• Technical Data: IP address, browser type, device identifiers, operating system, pages visited, and session duration.
• Business Information: If you are a healthcare provider or business representative, we may collect business-related information.

2. How We Use Your Information

We use the information we collect for purposes including:

• To provide and improve our services
• To send marketing communications, including calls and SMS messages with your consent
• To respond to inquiries or service requests
• For legal compliance and internal operations
• To personalize and optimize your experience on our website

3. Marketing Communications & TCR Compliance

AstraMD utilizes remote employees, some of whom operate outside the United States, to conduct lawful marketing and outreach activities. This may include making calls or sending SMS messages to individuals and businesses within the U.S., in accordance with The Campaign Registry (TCR) regulations and applicable TCPA (Telephone Consumer Protection Act) rules.

• All SMS campaigns are registered with TCR to ensure transparency and compliance.
• You will only receive SMS communications if you have provided prior express      written consent.
• All messages include opt-out instructions such as replying "STOP" to unsubscribe.
• Message and data rates may apply depending on your mobile carrier.

4. Sharing Your Information

We do not sell your personal data. We may share your information:

• With authorized remote employees for service or outreach purposes
• With service providers for hosting, email, SMS, or CRM platforms (under strict data protection agreements)
• When required by law, regulation, or legal process

SMS consent is not shared with third parties or affiliates for marketing purposes.

5. Data Security

We implement reasonable technical, physical, and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data
• Correct  inaccuracies
• Request deletion of your data
• Withdraw marketing consent at any time

To exercise any of these rights, please contact us at contact@astramd.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will post the updated version on our website with a revised “Last Updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

AstraMD LLC
Email: contact@astramd.com
Phone: (510) 315-3759